Trade Resources

Tools to support everyday customer conversations

A collection of downloadable tools, materials and information designed for easy access and reference. This includes customer-facing content, supporting information and resources that can be used where relevant across day-to-day work.

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Quick reference guides

Short, easy-to-use summaries with key talking points on:

  • Safety and servicing
  • Appliance replacement
  • Future of gas
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Quote support materials

Add these to your quote or customer email to reinforce key messages during decision-making.

  • Gas-to-gas replacement is often the simplest option
  • Avoid additional upgrades or changes to the home
  • Reliable for everyday use
  • Supported now and evolving for the future
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QR leave-behinds

Printable cards or stickers linking customers to:

  • Appliance guidance
  • Gas safety information
  • Next steps and tools
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Customer FAQs

 Key questions answered in plain English to support conversations:

  • Is gas being phased out?
  • Should I switch to electric?
  • Can I keep using my appliance?